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Calypso Technology is seeking a Financial Software Product Support Analyst to provide Applications Support to our clients. This is a tremendous opportunity to break into the financial services industry and/or continue to advance business, product and technical skills. This role has many elements in which business analysis skills are required.
Responsibilities
Interface directly with our clients to report, analyze and solve software issues. Collaborate with product team to ensure successful front, middle and/or back office software implementation
Correspond with I-Bank and Hedge Fund Business and Quantitative Analysts to investigate financial analytics discrepancies and refine specifications for financial model implementation.
Manage the lifecycle of client reported bugs ¿ including replicating, reporting, providing test cases, scheduling for upcoming patches and if required, ¿hotfixing¿ the bug fix to the client.
Work closely with both our Product Management and Engineering teams to ensure inclusion of enhancements requested by clients in the software and ensure delivery
Attain and maintain subject matter expertise in an asset class and associated market trends by monitoring current industry research publications
Develop diversity of technical skills and be able to shift functions to relieve possible bottlenecks in the development cycle to ensure contractual deliveries are met
Advocate for product feature enhancements
Provided day-to-day support for ¿best-practices¿.
Maintain the code branch the most closely reflects the one implemented at the client site. |
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Masters
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3 years + |
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English : Speak / Write Fluently
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open-ended |
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unspecified |
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EU National |
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London |
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Master in Business/Finance or Technical field
Preferred: 1 to 2 years working experience working within the banking/financial industry
A solid understanding of financial products like fixed income securities, foreign exchange, commodities, or derivatives is a must
Customer Relationship Management Skills
Qualitative Analysis Skills
Business Analysis Skills
Strong Mathematical or Analytical Background
Must be able to work independently
Must be a fast learner, self-motivated, team player, and collaborator
Strong problem solving skills
Strong verbal and written communication skills are essential
Background in development is a plus. |
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Calypso Technology offers financial institutions and corporate treasuries an integrated trading, risk and processing platform for derivatives and treasury products, providing a solid foundation for future business growth. |
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Calypso
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