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| eCRM Specialist |
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As the world's leading diagnostics provider, we measure our success by the number of lives we improve through the prevention, diagnosis and treatment of diseases. It's a collective effort that requires the commitment and dedication of everyone who works for us. We value the dedication of our people and actively strive to create a working environment where we feel valued, respected and empowered. Strong CRM is essential to support our sales and marketing teams and this role will drive the implementation a new CRM tool within Roche Tissue Diagnostics. As eCRM specialist you will set the parameters and requirements for customising the tool, testing with users and planning and proposing changes in order to ensure ease of data capture. You will support and train the UK, Netherlands,Nordic and Greek teams and whilst part of the UK team will also have a dotted line responsibility to the eCRM Group Leader. Specific responsibilities will be managing the interface between users and the development team and participating in the change management team, testing and validation, management of the user manual, training and technical support.You will also work with the sales and marketing team to propose, design and produce group and internal reporting.
Who to contact: Shelley Allsopp, 01444 2556688 |
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Bachelors
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5 years + |
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English : Speak / Write Fluently
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open-ended |
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unspecified |
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EU National |
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Southern |
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A degree or equivalent experience in Data Management together with practical work expedience
Sales CRM tool usage
Experience of dashboard and KPI implementation
Successful background of working with sales teams and business areas
Flexibility to travel regularly across Europe and the UK
Exceptional organisational, problem identification and resolution skills |
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Roche is the world's largest biotech company, global market leader for in-vitro diagnostics and cancer & transplantation drugs. |
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Roche
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